As part of a broader ecosystem strategy, a leading Nigerian bank expanded into wealth products by acquiring licensed investment businesses. These businesses operated with low digital maturity and manual processes. Alty integrated fragmented operations into the bank’s core mobile platform, creating a unified digital wealth layer alongside daily banking and pensions.
Monthly retention
95%
In subscriptions within two months
₦6B
Serving more than 30 million customers across retail and corporate banking, the institution reached a strategic inflection point. With strong adoption of its mobile banking platform, sustaining growth and deepening customer relationships required expanding beyond transactional banking into long-term wealth products. At this stage, investments were not simply a feature extension of mobile banking. They became a strategic growth lever with the potential to increase retention, expand multi-product adoption, and create new revenue streams across the broader financial ecosystem.
Nigeria · 30M+ Customers
The Challenge
Pension services operated primarily through offline channels and back-office processes, limiting visibility and direct engagement for customers.
Embedding wealth management into a live, high-scale banking environment introduced three systemic risks:
Identity & Compliance Fragmentation
Without shared KYC and unified profiles, investments would create parallel compliance flows, duplicate onboarding, and increased regulatory exposure. Cross-product activation would remain manual and friction-heavy.
Financial & Data Integrity Risk
Subscriptions, redemptions, multi-day settlements, and multi-currency (NGN/USD) handling required absolute precision. Any inconsistency between the core investment platform and the banking app could undermine trust and introduce reconciliation risk.
Ecosystem Complexity
Integrating a third-party core investments system into an existing banking architecture required tier logic, transactional limits, security extension, and lifecycle synchronization without increasing operational burden or exposing internal teams to coordination overload.
Identity & Compliance Fragmentation
Financial & Data Integrity Risk
Ecosystem Complexity
Centralized security standards
Cross-product account opening without data re-collection
Centralized security standards (biometrics, device binding, confirmation flows)
Objective
Transform a standalone investment entity into a unified ecosystem layer without compromising security, compliance, or clarity.
Alty began by assessing operational workflows, onboarding flows, system dependencies, and compliance handling across the acquired investment entities
This revealed an opportunity to
Investments operated through disconnected systems.
KYC and identity were duplicated across products.
Manual servicing limited scalability.
The team established a unified identity model with reusable KYC and embedded investments directly into GTBank’s core mobile platform, creating a coherent product direction aligned with GTBank’s lifecycle financial strategy and eliminating structural silos between banking, pensions, and investments.
Collaboration & Ownership
Alty defined the architectural approach and guided implementation, ensuring the platform could evolve safely while minimizing operational risk.
The Results
Expanding the Digital
Ecosystem
In addition to the mobile banking platform, Alty collaborated with GTBank on additional ecosystem products, including its Investments and Pensions services.
These initiatives extended the bank's digital capabilities and strengthened the overall financial ecosystem available within the GTBank platform.
The Results
A Scalable Digital Foundation Restored
GTBank restored its ability to evolve the mobile platform confidently without risking system stability
Infrastructure modernization reduced long-term maintenance costs while improving platform stability and scalability
App rating — up from 3.4★
4.7
Active users on GTWorld by 2025
~3M
Year-over-year growth
+19%
Matches industry leaders
90%
“
We have truly enjoyed working with Alty on what has been a memorable and fruitful journey to rebuilding GTWorld.
Ololade Okobi, E-Commerce Development & Marketing, GTBank
Innovation capability is a strategic asset in large financial organizations
Restoring innovation requires rebuilding both product clarity and technical foundations.
Architecture modernization enables safe experimentation and faster product evolution.
Digital transformation succeeds when internal teams regain ownership of the platform roadmap.
