How we partnered with Halyk Bank
Halyk Bank, one of the leading banks in Kazakhstan, partnered with us to create a travel portal designed to integrate seamlessly into their broader digital ecosystem. The goal was to enrich the bank's mobile platform with a travel service offering, creating a new and convenient experience for customers looking to manage their travel needs within their banking app.
Challenges
- Increase adoption of loans and installment plans by simplifying the process.
- Boost the number of active users by retaining funds in bank accounts post-salary disbursement.
- Enhance user engagement through seamless onboarding and one-click loan or installment conversions.
- Grow the user base with an intuitive, modern app that simplifies financial services access.
Our Solutions
- Designed a seamless travel platform integrated into Halyk Bank’s app to attract and retain users.
- Increased the user base by streamlining the onboarding process, providing a seamless and faster access to banking services.
- Developed a modern, user-friendly app, enhancing customer satisfaction and engagement.
- Enabled one-click credit and installment approvals during purchases by leveraging existing user data, boosting active users and credit adoption rates.
TechStack we used
Front-end
Swift (iOS)
Kotlin (Android)
Results
By combining market research, agile development, and user-centered design, we successfully helped Halyk Bank create a travel portal that is now an integral part of their mobile banking ecosystem. Through our collaboration, we delivered a seamless and feature-rich travel portal integrated into Halyk Bank's main mobile app, enhancing the overall customer experience:
- Increased User Engagement: The integration of the travel portal into the bank's app resulted in higher user engagement, as customers could now manage both their financial and travel needs from one platform.
- Award Recognition: The project received recognition for innovation and excellence, helping Halyk Bank stand out as a leader in the digital banking and services space.
- Long-Term Partnership: Our partnership with Halyk Bank has spanned over two years, with ongoing collaboration to improve and expand their digital offerings.
